Last Updated: [November 24, 2025]
Please read these Terms and Conditions carefully before using the website [https://sundarvibesstore.com/] (“Website”) operated by [SUNDAR VIBES STORE] (“Company,” “We,” “Us”). By placing an order with us, you are agreeing to these terms.
1. General Conditions and Acceptance
1.1. Agreement: By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Shipping/Returns Policy.
1.2. Eligibility: You must be 18 years of age or older to purchase products from this Website. By placing an order, you warrant that you meet this requirement.
1.3. Changes to Terms: We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Website. It is your responsibility to check this page periodically for changes.
2. Product Information and Accuracy
2.1. Visual Accuracy: We make every effort to display the colors, specifications, and images of our jewellery products as accurately as possible. However, we cannot guarantee that your computer monitor’s display of any color or size will be accurate.
2.2. Size and Detail: To give you the opportunity to view details, some pieces may appear larger or smaller than their actual size in photographs. Measurements and carat weights provided on the Website are approximate and provided based on our manufacturing specifications.
2.3. Natural Variations: Due to the nature of precious metals and gemstones, slight variations in color, clarity, or texture may occur between pieces. This is inherent in natural materials and is not considered a defect.
2.4. Pricing Errors: We strive to ensure all descriptions and pricing are correct. In the event of an error in pricing or description, we reserve the right to refuse or cancel any orders placed for the product listed at the incorrect price. If your credit card has already been charged, we will issue a full refund immediately.
3. Ordering and Contract Formation
3.1. Offer to Purchase: Nothing on this Website is intended to be a legal offer to sell. By submitting an order, you are making a legal offer to us to purchase the goods.
3.2. Acceptance of Order: Our acceptance of your order and the formation of a legally binding contract will only occur when we dispatch the goods to you, unless we have notified you that we do not accept your order or you have cancelled it.
3.3. Refusal of Order: We reserve the right not to accept your order for reasons including, but not limited to: * Insufficient stock or sudden material price fluctuation. * Inability to obtain authorization for payment. * Shipping restrictions apply to an item. * An item ordered does not meet our quality control standards and is withdrawn.
3.4. Custom/Personalized Orders: Orders for personalized, engraved, or custom-designed items may require a non-refundable deposit and cannot be cancelled or returned once production has commenced, unless due to a manufacturing fault.
4. Pricing, Payment, and Precious Metal Fluctuations
4.1. Pricing: Prices are subject to change without notice due to the volatility of precious metals and gem prices on the world market.
4.2. Payment: We accept All major payment methods, e.g., Visa, MasterCard, PayPal. Payment must be received in full before an order is processed for dispatch.
4.3. Payment Security: All credit card and payment processing is handled by secure third-party payment gateways (PhonePe PG). We do not process or store your payment card details.
5. Shipping and Delivery
5.1. Delivery Times: Estimated shipping and handling times are provided for reference only and are not guaranteed. We are not liable for any delays caused by the courier, customs clearance, or other unforeseen circumstances.
5.2. Risk of Loss: Risk of loss and title for items purchased from the Website pass to you upon our delivery of the item to the carrier.
6. Intellectual Property Rights (IPR)
6.1. Ownership: The entire content of this Website, including all jewellery designs, photographs, logos, text, trademarks, and other intellectual property rights, is the sole property of the Company.
6.2. Limited Use: You may store, print, and display the content solely for your own personal, non-commercial use. You are expressly not permitted to publish, manipulate, distribute, or otherwise reproduce any of the content in any format without explicit written permission from us.
7. Returns, Exchanges, and Hygiene
7.1. Returns Policy: Returns and exchanges are governed by our separate Returns & Refunds Policy. Please refer to that document for specific time frames and conditions.
8. Limitation of Liability
8.1. To the fullest extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, punitive, special, or consequential damages (including loss of data, income, or profit) arising from your use of the Website or the purchase of any product.
9. Governing Law and Jurisdiction
9.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
9.2. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in India
10. Contact Information
For any questions about these Terms and Conditions, please contact us at:
Email : sundarvibesstore@gmail.com Mobile : 7310508119
